Most Vancouver businesses pay between $80–$150 per user per month for fully managed IT support — that includes unlimited helpdesk, proactive monitoring, cybersecurity, and cloud management. At PCe Solutions, we offer flat monthly pricing with no hidden fees or surprise invoices, so you always know exactly what you’re paying. Vancouver IT pricing varies significantly between providers — some charge hourly, some bundle unnecessary services, and some lock you into contracts that are hard to get out of. We don’t do any of that. The best way to get an accurate number for your specific setup is a free 30-minute assessment with no obligation.

Vancouver has a mature and competitive technology sector — which means there’s no shortage of IT companies making similar promises. Most are reactive, showing up when something breaks and billing by the hour. PCe is built differently. We monitor your systems around the clock so problems get caught before your team feels them, we include cybersecurity in every package as standard, and we guarantee a response in under 30 minutes in writing. We’re not a faceless national provider — we’re a team that knows your setup, picks up the phone, and treats your business like it matters.

We guarantee a response in under 30 minutes — and it’s a written commitment in every contract, not a marketing claim. When something critical hits your Vancouver business, you’re not navigating a phone tree or waiting for a ticket to be triaged. A real technician who knows your environment picks up immediately, 24 hours a day, 7 days a week, 365 days a year. Vancouver’s business community moves fast — every minute of downtime costs you clients, revenue, and momentum. With PCe, you never have to wait.

We serve businesses across the entire Metro Vancouver region — including Burnaby, Richmond, Surrey, Langley, Abbotsford, Coquitlam, Port Moody, North Vancouver, West Vancouver, and the Fraser Valley. Whether your office is in downtown Vancouver, Yaletown, Mount Pleasant, or anywhere across the Lower Mainland, you get the same service level and the same response time guarantee. We also support Vancouver businesses with offices in other Canadian cities and the US — managing all locations under one consistent setup with one point of contact.

Not at all — small businesses with as few as 5 employees are exactly who managed IT is built for. At that size, you don’t have the budget for a full-time internal IT person, but you absolutely have the need for reliable technology and proper cybersecurity. Vancouver’s startup and small business ecosystem is thriving — but it’s also a target. Cybercriminals specifically go after small businesses because they assume the defenses are weaker. PCe works with Vancouver businesses starting at just 5 employees across industries like technology, film and media, natural resources, legal, and financial services — giving you enterprise-grade protection at a price that makes sense for your size.

Cybersecurity is included in every PCe package — not sold as an optional extra. That means every Vancouver client gets advanced endpoint protection on every device, email security to block phishing attacks, employee security awareness training, and dark web monitoring to alert us if any credentials have been compromised. Vancouver’s concentration of technology companies, natural resource firms, and financial services organizations makes it a high-value target for sophisticated cybercriminals and state-sponsored attacks. We build security into the foundation of your IT environment from day one — so you’re protected before an incident happens, not scrambling to respond after one.

We have deep specialization in technology, film and media production, natural resources, financial services, legal, and healthcare — industries that are central to Vancouver’s economy and each carry specific IT and compliance demands. Technology companies need scalable cloud infrastructure that grows as fast as they do. Film and media productions need high-performance workstations, secure file sharing, and reliable connectivity across sets and studios. Natural resource firms need secure remote access for field operations and robust data protection. Financial and legal firms need compliance-ready environments that meet provincial and federal regulatory requirements. We’ve built expertise across all of these sectors so our solutions fit how your Vancouver business actually works.

Yes — hybrid and remote work is deeply embedded in Vancouver’s business culture and it’s one of the most common setups we manage. Whether your team works from your Vancouver office, from home in the suburbs, from a remote location in BC, or splits their time across all three, we build your IT environment to support all of it seamlessly. Remote employees get secure access, Microsoft 365 tools, and the same helpdesk response as in-office staff. If you have employees working across BC, other Canadian cities, or anywhere in North America, we manage all of them with one point of contact.

Onboarding starts with a full assessment of your current environment — we learn your systems, document everything, and identify any immediate risks or gaps. From there we build out your IT environment to our standards, migrate any systems that need moving, and make sure every employee knows how to reach us. The whole process takes about 15 days and is coordinated entirely by our team so your Vancouver business keeps running without interruption. Most clients are fully onboarded with zero downtime — and most employees barely notice the transition.

Book a free 30-minute strategy call with our team. We’ll review your current IT setup, identify your biggest risks and gaps, and give you a clear roadmap in plain language with no jargon. No obligation, no sales pressure. Most Vancouver businesses walk away with two or three things they can fix immediately — whether they work with us or not. Book your free call here →