Edmonton’s IT Partner — 30-Minute Response, Guaranteed

Most Edmonton businesses pay between $80–$150 per user per month for fully managed IT support — that includes unlimited helpdesk, proactive monitoring, cybersecurity, and cloud management. At PCe Solutions, we offer flat monthly pricing with no hidden fees or surprise invoices, so you always know exactly what you’re paying. The best way to get an accurate number is a free 30-minute assessment — we’ll look at your current setup and give you a straight answer with no obligation.

Most IT companies in Edmonton are reactive — they show up when something breaks and charge you by the hour. PCe is structured the opposite way. We monitor your systems 24/7 so problems get caught before your team feels them, we include cybersecurity in every package instead of selling it as an add-on, and we guarantee a response in under 30 minutes in writing. We’re also a local Alberta team — not a national chain or a call center — which means the technician who picks up already knows your setup and understands how Edmonton businesses operate.

We guarantee a response in under 30 minutes — and it’s a written commitment in every contract, not a marketing promise. When something critical hits your Edmonton business, you’re not sitting on hold or waiting for a ticket to be assigned. A real technician who knows your environment picks up immediately, 24 hours a day, 7 days a week, 365 days a year. Edmonton businesses can’t afford to wait hours for IT support — and with PCe, they never have to.

We serve Edmonton and the surrounding area including St. Albert, Sherwood Park, Leduc, Spruce Grove, Stony Plain, and Fort Saskatchewan. We also support businesses with multiple locations across Alberta and Canada — many of our clients have offices in Calgary, Vancouver, and Toronto that we manage under one consistent setup with one point of contact. If you have remote employees anywhere in North America, we support them exactly the same way we support your in-office team.

Never. We start with a full assessment of what you already have and build from there. If your current setup is working well, we keep it and optimize around it. If something needs replacing, we tell you exactly why and what it will cost before touching anything. Our onboarding takes roughly 15 days and is designed to cause zero disruption to your Edmonton team — most employees barely notice the transition.

Cybersecurity is included in every PCe package — not sold as an optional extra. That means every Edmonton client gets advanced endpoint protection on every device, email security to block phishing attacks, employee security awareness training, and dark web monitoring to alert us if any of your credentials have been compromised. Edmonton businesses — particularly those in oil and gas, engineering, and healthcare — are increasingly targeted by sophisticated cyberattacks. We build security into the foundation of your IT environment so you’re protected before an incident happens, not after.

We have deep specialization in oil and gas, engineering, healthcare, legal, and financial services — industries that are core to Edmonton’s economy and each carry specific compliance requirements that generic IT support can’t meet. Oil and gas clients need secure remote access for field operations and robust data replication across sites. Healthcare providers need HIA and PIPEDA-compliant infrastructure. Engineering firms need high-performance workstations optimized for resource-heavy design software. We’ve built expertise in each of these areas so our solutions fit how your Edmonton business actually operates.

Yes — this is one of the most common setups we manage for Edmonton businesses. Whether your team works from your Edmonton office, from home, from a field site, or splits their time across all three, we build your IT environment to support all of it under one consistent setup. Remote and field employees get secure access, Microsoft 365 tools, and the same helpdesk response as in-office staff. If you have employees working across Alberta or anywhere in Canada, we manage all of them with one point of contact.

Onboarding starts with a full assessment of your current environment — we come in, learn your systems, document everything, and identify any immediate risks or gaps. From there we build out your IT environment to our standards, migrate any systems that need moving, and make sure every employee knows how to reach us. The whole process takes about 15 days and is coordinated entirely by our team so your Edmonton business keeps running without interruption. Most clients are fully onboarded with zero downtime.

Book a free 30-minute strategy call with our team. We’ll review your current IT setup, identify your biggest risks and gaps, and give you a clear roadmap in plain language with no jargon. No obligation, no sales pressure. Most Edmonton businesses walk away with two or three things they can fix immediately — whether they work with us or not. Book your free call here →