Calgary’s IT Partner — 30-Minute Response, Guaranteed

Most Calgary businesses pay between $80–$150 per user per month for fully managed IT support — that includes unlimited helpdesk, proactive monitoring, cybersecurity, and cloud management. At PCe Solutions, we offer flat monthly pricing with no hidden fees or surprise invoices, so you always know exactly what you’re paying. The best way to get an accurate number is a free 30-minute assessment — we’ll look at your current setup and give you a straight answer with no obligation.

Most IT companies in Calgary are reactive — they show up when something breaks and charge you by the hour. PCe is structured the opposite way. We monitor your systems 24/7 so problems get caught before your team feels them, we include cybersecurity in every package instead of selling it as an add-on, and we guarantee a response in under 30 minutes in writing. We’re also a local Calgary team — not a national chain or a call center — which means the technician who picks up already knows your setup.

We guarantee a response in under 30 minutes — and it’s a written commitment in every contract, not a marketing promise. When something critical hits, you’re not sitting on hold or waiting for a ticket to be assigned. A real technician who knows your environment picks up immediately, 24 hours a day, 7 days a week, 365 days a year. Calgary businesses can’t afford to wait hours for IT support — and with PCe, they never have to.

We serve Calgary and the surrounding area including Airdrie, Cochrane, Okotoks, Chestermere, and across Southern Alberta. We also support businesses with multiple locations across Canada — many of our clients have offices in Edmonton, Vancouver, and Toronto that we manage under one consistent setup. If you have remote employees anywhere in North America, we support them the same way we support your in-office team.

Never. We start with a full assessment of what you already have and build from there. If your current setup is working well, we keep it and optimize around it. If something needs replacing, we tell you exactly why and what it will cost before touching anything. Our onboarding takes roughly 15 days and is designed to cause zero disruption to your Calgary team — most employees barely notice the transition.

Cybersecurity is included in every PCe package — not sold as an optional extra. That means every Calgary client gets advanced endpoint protection on every device, email security to block phishing attacks, employee security awareness training, and dark web monitoring to alert us if any of your credentials have been compromised. We build security into the foundation of your IT environment rather than bolting it on afterward, which is the only approach that actually works against today’s threats.

We have deep specialization in healthcare, legal, financial services, oil and gas, and engineering — all of which have specific compliance requirements and operational demands that generic IT support can’t meet. Healthcare clients need HIA and PIPEDA-compliant infrastructure. Financial organizations need OSFI-aligned security frameworks. Engineering firms need high-performance workstations optimized for CAD and BIM software. We’ve built expertise in each of these areas so our solutions fit how your business actually operates.

Yes — this is one of the most common setups we manage. Whether your team works from your Calgary office, from home, or splits their time between both, we build your IT environment to support all of it under one consistent setup. Remote employees get secure access, Microsoft 365 tools, and the same helpdesk response as in-office staff. If you have employees working from multiple Alberta locations or across Canada, we manage all of them with one point of contact.

Onboarding starts with a full assessment of your current environment — we come in, learn your systems, document everything, and identify any immediate risks or gaps. From there we build out your IT environment to our standards, migrate any systems that need moving, and make sure every employee knows how to reach us. The whole process takes about 15 days and is coordinated entirely by our team so your business keeps running without interruption. Most Calgary clients are fully onboarded with zero downtime.

Book a free 30-minute strategy call with our Calgary team. We’ll review your current IT setup, identify your biggest risks and gaps, and give you a clear roadmap in plain language with no jargon. No obligation, no sales pressure. Most Calgary businesses walk away with two or three things they can fix immediately — whether they work with us or not. Book your free call here →