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500-5940 Macleod Trail SW
Calgary, AB T2H 2G4

Toll Free Number: 1-855-423-3183


Managed it services mg 2

What are Managed IT Services?

Managed IT services is a structured approach to delivering Information Technology solutions while offering the benefit of predictable expenses.

While hardware and software components serve as the foundational building blocks for securing your business, their effectiveness greatly depends on continuous updates, maintenance, and round-the-clock monitoring.

PCe Solutions Managed IT Services guarantees that you maximize the value of your IT investments. We ensure your IT system is consistently safe, secure, and fully operational when you partner with us. You can expect complete transparency regarding the allocation of your IT resources, and you can rest assured that a team of experienced professionals is diligently supporting your operations.

PCe is focused on one thing: the growth and success of your business.

We accomplish this by providing you with complete peace of mind knowing that your Information Technology systems are working for your business and not against it.

Whether it is taking care of your staff’s daily needs, providing prompt solutions to your requests, keeping your data protected, securing your systems using advanced cybersecurity solutions, or virtually any other IT-related challenge, we want you to sleep well at night knowing your network and IT systems are secure and running properly.

The PCe Benefits:

  • Local Unlimited IT Support
  • Fast Response Times Guaranteed
  • Dedicated IT Managers
  • Routine Regular System Maintenance
  • Antivirus Software for all Systems
  • Advanced Multi-tiered Backup Solutions
  • 24/7 Monitoring & Support
  • Cybersecurity Essentials or Upgrade to Advanced

Professional Managed IT Services

When you choose PCe Solutions, you benefit from some of the best managed IT services available, with custom solutions that meet your needs. We can cover every aspect of managed IT, from monitoring to software and hardware procurement – all to help your company succeed.

Some of PCe Solutions’ core Managed IT Services include:

IT Systems Monitoring 24/7/365

Fixed Monthly Fee. No Surprises.

Remote and Onsite Management and Support

Extended Help Desk Support Hours

Vendor and License Management

Pro-Active Systems Maintenance

Management of Antivirus Software

Hardware and Software Procurement

IT Assets Management

Online Client Ticket Support System

Procurement service

Procurement Services

Procurement of Software, Hardware, and Cloud Services

Choosing the ideal software or hardware for your business can be a complex task, but our procurement services simplify the process. In a market flooded with various brands and specifications, it can be daunting to know precisely what your company requires while meeting your budget.

Our hardware and software procurement services are your compass in this technological landscape, ensuring you harness the latest innovations to maintain peak system performance. Whether it’s hardware, software, or cloud services, we guide you through the procurement process, removing any worries about accidentally choosing the wrong solutions.

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IT Support Services

Help Desk and Online Client Ticket Support Services

When you’re facing an IT issue that can impact your operations and the security of your business, you need an expert on your side who can help quickly. What makes PCe Solutions stand out in the industry is our fast response time. To make sure that our clients receive assistance instantly for IT systems, we offer Help Desk support and online client ticket support services.

Rest assured that you are never alone in times of need. Our team of professionals is here to identify and resolve any issue, ensuring your concerns are heard and well-supported. With our comprehensive managed IT services, we help you preemptively steer clear of potential issues that could otherwise result in costly downtime.

Frequently Asked Questions

Managed IT services offer a cost-effective, secure, and scalable solution for businesses seeking to optimize their technology. By outsourcing IT needs to experts, businesses can benefit from proactive support, enhanced security, access to diverse expertise, and the ability to focus on core operations. Managed IT services can reduce risk, improve efficiency, and ultimately contribute to overall business growth.

Routine system maintenance from PCe Solutions includes regular software updates and patching, hardware upkeep, security monitoring, data backups, performance optimization, and system health checks. This proactive approach prevents costly downtime, extends the lifespan of your IT assets, improves system performance, and enhances security.

PCe Solutions’ fixed monthly fee includes comprehensive IT services like proactive monitoring, help desk support, cybersecurity, data backup, cloud management, and vendor management. Additional costs may arise for specialized hardware/software, major projects, or on-site visits depending on your service agreement, but we maintain transparent pricing with no hidden fees.

A dedicated IT manager serves as your company’s strategic technology partner, ensuring your IT investments align with and actively drive your business goals. They proactively address technical challenges, manage vendor relationships, fortify your cybersecurity, empower your employees through training, and optimize your IT budget. With their expertise, you can harness the full potential of technology to propel your business forward while you focus on what you do best.

Yes, absolutely. PCe Solutions specializes in meeting the specific IT and privacy needs of various industries. We take the time to thoroughly understand your industry’s regulations and standards, tailoring our services accordingly. Our team includes experts well-versed in industry-specific compliance, and we prioritize data security and ongoing support to ensure your systems remain compliant and protected.

We develop managed IT solutions by deeply understanding your business goals, assessing your current IT infrastructure, and identifying your specific needs. We then design a customized solution, combining proactive monitoring, help desk support, cybersecurity services, cloud solutions, and strategic consulting, to address your unique challenges and drive your business success.

To get started with PCe Solutions, you can easily schedule a free consultation via our website or by phone. Explore our website for detailed information on our services and resources, or simply reach out to us directly with any questions. We’re committed to guiding you through the process and finding the best IT solutions for your business.

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Contact us to get started with customized managed IT solutions today

We’re ready to work with you to maximize the effectiveness of your IT department immediately. Regardless of your managed IT needs, we can work with you to give your business the solutions that work best for you, or at the very least, refer you to a company that might be a better fit.

At PCe Solutions, we’ll make sure that you receive the best managed IT services, giving your business’ IT department everything it needs to give you the results you want.

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