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Beyond IT: Fostering a Positive Workplace with Proactive IT Solutions
The Challenge
After negative experiences with other providers, Reinbold Engineering needed a reliable IT service provider to modernize technology and provide effective, long-term solutions.
After 25 years of dedicated service, Reinbold Engineering’s IT service provider retired, leaving the company in search of a new provider. Attempts to engage new IT companies resulted in unfulfilled promises and frustration due to a lack of follow-through and a “band-aid fix” approach to solutions. This left Reinbold Engineering with an outdated IT setup, hindering their ability to transition their legacy systems into a more corporate, modern environment and, ultimately, impacting productivity and employee satisfaction.
The Solution
Reinbold Engineering engaged PCe Solutions to modernize its IT infrastructure and provide a long-term IT strategy with ongoing support.
PCe Solutions was engaged to address the company’s IT challenges and help them achieve their goals. Our team implemented a comprehensive strategy to modernize the company’s IT infrastructure. This strategy included:
- Network upgrades and optimization
- Proactive support with a long-term perspective
- Prompt response to issues
- A long-term strategy that’s scalable for future growth
In addition, PCe Solutions prioritized employee satisfaction by reducing IT-related frustrations and improving overall network speed and performance, understanding that a smooth-running IT infrastructure is essential to a productive, happy workforce.
The Result
Within three months of engaging PCe Solutions, Reinbold Engineering experienced a significant improvement in company satisfaction and overall office energy, thanks to improved network speed and the elimination of IT frustrations.
Reinbold Engineering’s positive shift was a direct result of reduced IT-related frustrations and an improvement in network speed and performance, particularly in remote offices in Vancouver and Toronto. Employees were able to focus more on core business operations rather than IT issues, leading to increased productivity and efficiency.
Today, Reinbold Engineering is benefitting from a proactive, long-term IT strategy that goes beyond quick fixes. Our approach ensures that the company’s IT infrastructure is robust and reliable, minimizing downtime and maximizing uptime.
“The team has been great to work with; they’re knowledgeable and responsive… there’s something to be said about you get what you pay for.”
— Peter Teunissen, Chief Financial Officer at Reinbold Engineering
Conclusion
Reinbold Engineering’s leadership team recognized the value of investing in quality IT services, understanding that the long-term benefits of working with a reliable and trusted IT services provider outweigh the initial costs. The company’s positive experience with PCe Solutions serves as a testament to the importance of choosing an IT partner that prioritizes follow-through, long-term strategy, and client satisfaction.
Resolve IT Issues with PCe Solutions
With the necessary tools and expertise to bring your organization’s technology into the future, PCe Solutions can provide reliable, long-term IT strategies and solutions. Book a consultation with our team today to learn more.
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