Unified Communications & VOIP

Smarter more integrated telephone communication for your business

Traditional landline telephones are expensive, awkward and do not integrate with your sales software. VoIP change is all that.

VoIP gives you the wonderful ability to integrate your telephone communication with your CRM and sales software. It also create a high degree of convenience and often comes with significant cost reductions.

PCe Solutions offers voice over IP services hosted in a private cloud solution, or you can opt to use service providers such as AWS/Azure or others using SIP Trunking. We are able to integrate Advanced PBX features and host large numbers of simultaneous calls.

Here’s a quick list of what you get working with PCe Solutions

  • Soft phone or traditional handset solutions
  • Greater integration with your business productivity software
  • Hosted or SIP Trunking solutions
  • Reduced cost of service
  • Advanced PBX features
  • Better voice quality
  • Large numbers of simultaneous calls

What is VoIP for Business?

Voice over Internet Protocol (VoIP) is a type of phone system designed to meet the communications needs of businesses of all sizes. It uses an existing high-speed Internet connection to send and receive calls, while at the same time offering companies a variety of features designed to fit each one’s specific needs.

VoIP phone systems are not just for businesses as they are available for residential users as well. Even so, there is one significant difference between the two, that being that business VoIP has more of a focus on the tools businesses need to succeed rather than concentrating on the basic features that are often standard with many residential plans.

Switching to business VoIP allows people to make calls through the Internet rather than using traditional landline phone systems. However, Business VoIP should be thought of as a whole lot more than just a replacement for a landline. These phone systems also include some type of PBX phone system, something that provides advanced productivity and is often considered an ‘add-on’ by traditional phone carriers.

In addition to advanced features, business VoIP can provide owners with greater flexibility than standard phone companies. Those who compare the different VoIP providers with their current company will notice a number of differences between the amenities that are offered as well as the price.

What Features Come with a PCe VoIP Solution?

VoIP provides significantly more efficiency features than conventional telephone companies. If you’re curious about the most popular high-tech calling features available with VoIP systems, a few of them include:

Auto Attendant
Call Announce
Call Continuity
Call Forwarding
Call Waiting
Do Not Disturb
Dynamic Caller ID
Emergency Assistance

Follow Me
Music on Hold
Number Porting
Ring Groups
Seven Digit Dialing
Virtual Recording
Voicemail

PCe VoIP packages include a variety of features that ordinarily you would be charged for by a standard telephone company. With VoIP plans, you’ll receive nearly all these features at no additional cost.

What is the Difference Between Business VOIP and Traditional Phone Service?

VoIP is known for providing a better call quality, and it also has a lot more features that are included. We realize that you might be hesitant about switching your business to a VoIP system, but although traditional phone systems are considered more comfortable, switching to a VoIP system will help to increase the productivity of your phone system. Most small to medium sized businesses can benefit from switching to a VoIP service plan, because it allows their customers to enjoy:

  • Scalability for future growth
  • Reduced rates
  • Mobility for remote employees
  • High call quality
  • Enterprise features
  • Improved employee productivity

Find Out How a VOIP Phone System Can Help Your Business.

What Our Clients Are Saying

We think we’re great at what we do and so do our clients.

Aside from ensuring that our systems are always up to date and maintained, we enjoy PCe’s transparency and clear communication. They advise us when we need to make changes and we are never surprised or left wondering. …More

Kathleen D
Director
Accounting Firm

The biggest difference we noticed was the quality of service. We now have a network system that is reliable and years ahead of the sorry state it was in just a few months ago. I went from worrying if we were even going to have …More

Alex L
Office Manager
Engineering Firm

PCe, consistency has been the biggest benefit. We used to have our IT managed by separate companies in each of the cities we do business in. PCe now manages all our locations and is helping us find ways to centralize and streamline our IT operations even more. Things just run much …More

Cindy R
Vice President
Assisted Living & Healthcare

With PCe, waiting for support is no longer an issue. They are very responsive and resolve any issues we report very quickly. Unlike many other firms in the city, they also fully support Mac environments which was a big challenge …More

Tyler C
CEO
National Marketing Firm

Thanks to PCe, we now receive consistent quality service. PCe assigned a dedicated IT manager to our account who is well versed in our systems and is able to assist us quickly and efficiently at a moment’s notice. PCe always …More

Kerry M
Manager
Healthcare

I can say that aside from their transparent cost-structure their service excellence and knowledge has been a big improvement. What I like about PCe compared to other companies is that they are not constantly trying to sell …More

Dr. Rahul M
Owner
Dental Clinic

PCe has been able to smoothly handle the IT operations of two of our companies and company networks and helped us determine and make sense of where to delineate and where to merge network operations. Their regular on-going support and …More

Katie P
Business Development Manager
Oil & Gas

Aside from the support from PCs I have enjoyed the transparency and straightforward nature of their monthly billing. Regardless of whether we have a busy or slow month, I pay one fixed monthly fee and there are no hidden …More

Dr. Camellia P
Owner
Dental Clinic

With PCe, we have a dedicated IT manager assigned to our account. Our PCe consultant understands our network inside and out and fully understands the integration between our various industry specific programs. We also have a …More

Brent R
Owners
Van Line & Transportation Services

PCe Offers IT Consulting & Services For Today’s Business

The right people combined with the right solutions make your business technology the perfect, efficient mix.

Managed Services

Your should be the master of your technology, not its slave. Our expertise at connecting you with the best tools will make operating your business a pleasure. Rather than you working for technology, it will work smoothly for you. Our confidence will become yours.

Professional Services

PCe solutions can work with your existing in-house technology staff, or we can become your dedicated it department, making sure that your daily workflow goes smoothly and seamlessly. Speak to us today to determine the best fit for you and to understand how we can bring it all together.

Cybersecurity

A cyber security breach could be incredibly damaging and stressful for your business. PCe Solutions makes sure your digital house is secure. This can include a combination of software, as well as security education for your staff.

HaaS & Procurement

Hardware as a Service (HaaS) can be a game-changer for many businesses. PCe Solutions can explain the benefits, implement the plan that’s best for you and bring the best of all the world’s leading HaaS vendors to your business.

Cloud Service

Cloud services can reduce load on your local computers, reduce security vulnerabilities, Make backups much more automated, and virtually eliminate downtime. PCe Solutions is here to help you implement and choose the right cloud services.

Unified Communications & VoIP

VoIP can dramatically improve the ease of use and integration of your everyday business communications. For many businesses, VoIP softphone Solutions may be ideal. VoIP business phone solutions usually come with dramatically reduced monthly costs. Speak to us today about void the communication for your business.

Areas We Serve

Is your office located outside our service areas? We might still be able to help.
Fill out the form below to find out if PCe can still serve you.

Tampa

300-8875 Hidden River Parkway
Tampa, Florida 33637
USA

Direct: 813-435-3957
Open: Monday – Friday (8:30AM – 5PM)

Toronto

151 Yonge Street
Toronto, ON M5C 2W7
Canada

Direct: 416-208-7838
Open: Monday – Friday (8:30AM – 5PM)

Calgary

Head Office
500-5940 Macleod Trail SW
Calgary, AB T2H-2G4
Canada

Direct: 403-879-8643
Open: Monday – Friday (8:30AM – 5PM)

Vancouver

1500, 701 West Georgia Street
Vancouver, BC V7Y 1C6
Canada

Direct: 1-(855)-423-3183
Open: Monday – Friday (8:30AM – 5PM)

Edmonton

1400, 10665 Jasper Avenue
Edmonton, AB T5J 3S9
Canada

Direct: (780) 851-4524
Open: Monday – Friday (8:30AM – 5PM)

With a long list of top-tier technology partners, we’ve got you covered