close menu

close menu
Book a Consultation

Head Office

Toll Free Number: 1-855-423-3183


Pce managed it services

What are Managed IT Services?

Managed IT services is a structured approach to delivering Information Technology solutions while offering the benefit of predictable expenses.

While hardware and software components serve as the foundational building blocks for securing your business, their effectiveness greatly depends on continuous updates, maintenance, and round-the-clock monitoring.

PCe Solutions Managed IT Services guarantees that you maximize the value of your IT investments. We ensure your IT system is consistently safe, secure, and fully operational when you partner with us. You can expect complete transparency regarding the allocation of your IT resources, and you can rest assured that a team of experienced professionals is diligently supporting your operations.

PCe is focused on one thing: the growth and success of your business.

We accomplish this by providing you with complete peace of mind knowing that your Information Technology systems are working for your business and not against it.

Whether it is taking care of your staff’s daily needs, providing prompt solutions to your requests, keeping your data protected, securing your systems using advanced cybersecurity solutions, or virtually any other IT-related challenge, we want you to sleep well at night knowing your network and IT systems are secure and running properly.

The PCe Benefits:

  • Local Unlimited IT Support
  • Fast Response Times Guaranteed
  • Dedicated IT Managers
  • Routine Regular System Maintenance
  • Antivirus Software for all Systems
  • Advanced Multi-tiered Backup Solutions
  • 24/7 Monitoring & Support
  • Cybersecurity Essentials or Upgrade to Advanced

Professional Managed IT Services

When you choose PCe Solutions, you benefit from some of the best managed IT services available, with custom solutions that meet your needs. We can cover every aspect of managed IT, from monitoring to software and hardware procurement – all to help your company succeed.

Some of PCe Solutions’ core Managed IT Services include:

IT Systems Monitoring 24/7/365

Fixed Monthly Fee. No Surprises.

Remote and Onsite Management and Support

Extended Help Desk Support Hours

Vendor and License Management

Pro-Active Systems Maintenance

Management of Antivirus Software

Hardware and Software Procurement

IT Assets Management

Online Client Ticket Support System

Procurement service

Procurement Services

Procurement of Software, Hardware, and Cloud Services

Choosing the ideal software or hardware for your business can be a complex task, but our procurement services simplify the process. In a market flooded with various brands and specifications, it can be daunting to know precisely what your company requires while meeting your budget.

Our hardware and software procurement services are your compass in this technological landscape, ensuring you harness the latest innovations to maintain peak system performance. Whether it’s hardware, software, or cloud services, we guide you through the procurement process, removing any worries about accidentally choosing the wrong solutions.

It support

IT Support Services

Help Desk and Online Client Ticket Support Services

When you’re facing an IT issue that can impact your operations and the security of your business, you need an expert on your side who can help quickly. What makes PCe Solutions stand out in the industry is our fast response time. To make sure that our clients receive assistance instantly for IT systems, we offer Help Desk support and online client ticket support services.

Rest assured that you are never alone in times of need. Our team of professionals is here to identify and resolve any issue, ensuring your concerns are heard and well-supported. With our comprehensive managed IT services, we help you preemptively steer clear of potential issues that could otherwise result in costly downtime.

Frequently Asked Questions

Fixed monthly fees for managed IT services provide predictable budgeting. For a predetermined monthly rate, you receive a comprehensive package of proactive monitoring, help desk support, cybersecurity protection, data backup, and more. This model ensures your IT needs are covered while allowing you to focus on your core business.

A dedicated IT manager acts as your company’s tech advisor, aligning technology with business goals, proactively solving problems, managing vendors, ensuring cybersecurity, training employees, and optimizing your IT budget. They provide the expertise needed to leverage technology for maximum business impact, freeing you to focus on running your business.

We ensure your IT services fit your budget through in-depth needs assessments, transparent pricing, scalable solutions, and cost-benefit analyses. We prioritize value optimization and ongoing budget reviews to guarantee maximum impact within your financial constraints.

PCe Solutions prioritizes your IT security through proactive threat monitoring, robust security infrastructure, regular updates, employee training, data backup and recovery, incident response planning, and compliance support. We combine these strategies to provide comprehensive protection from cyber threats, safeguard your data, and ensure business continuity.

We take a personalized approach to IT recommendations, starting with a deep dive into your business needs and technology assessment. We then present tailored solutions with clear cost-benefit analyses and a detailed implementation plan. Our commitment extends beyond implementation, with ongoing support to ensure your new technology continues to meet your evolving needs.

We actively collaborate with in-house IT teams, seamlessly integrating our services, sharing knowledge, and offering co-managed IT options. We collaborate on projects, maintain open communication, and leverage the combined strengths of both teams to create an effective IT strategy.

We can provide both remote and on-site support to address your IT needs efficiently. Our remote support allows for quick resolutions without on-site visits, while our experienced technicians are available for in-person assistance when needed. We work with you to determine the best approach for each situation, ensuring minimal downtime and maximum productivity.

Business it

Contact us to get started with customized managed IT solutions today

We’re ready to work with you to maximize the effectiveness of your IT department immediately. Regardless of your managed IT needs, we can work with you to give your business the solutions that work best for you, or at the very least, refer you to a company that might be a better fit.

At PCe Solutions, we’ll make sure that you receive the best managed IT services, giving your business’ IT department everything it needs to give you the results you want.

Book a Consultation